Talent

As the industry looks ahead to the next 20 years, the need for insurers to embrace digitalization and technological change is impossible to ignore, argues the CEO of ACORD Solutions Group.

Insurers need to go beyond traditional ESG concerns like climate change and consider other macrosocial and environmental challenges such as global supply chain crises and geopolitical conflicts to act on their ESG-related risks and responsibilities.

Insurers should try out their digital transformation mechanics on small groups before rolling it out to their entire customer population, said Liam McHugh, principal consultant, Emergn.

Insurers can get bogged down using too many, or the wrong sort, of metrics to measure their digital transformation, said Jason Nash, vice president, consulting services, for Emergn.

Insurers with an adaptive mindset are better able to embrace uncertainty, said Louise Millward, principal consultant, Emergn.

In a wide ranging interview, Marc Adee, CEO of Crum & Forster, discusses the company's 200th anniversary, market conditions, where the company is seeing growth opportunities, and the impact of technology on the sector.

Digital transformation is not just a buzz word in the insurance industry, it’s the need to bring new products to market more quickly in order to compete with the growing number of digital natives entering the market, said Emergn's CEO and chairman, Alex Adamopoulos.

Reinsurance leaders attending the Rendez-Vous de Septembre conference in Monte Carlo this year shared different views on what is the industry’s biggest challenge today.

Insider Engage sat down with Cory Schilling to discuss the migration of talent to the MGA sector, how it’s responding in the face of economic challenges, and the outlook for the market over the next five years.

Spiralling salaries and a shortage of experienced staff are making insurance recruitment a major headache on both sides of the Atlantic.

Ann Haugh from Axis Re discusses managing risk and volatility in the global property reinsurance market, and the war for talent.

As claims grow more complex and the competition for talent heats up AXIS Insurance has deployed new strategies to bridge the talent gap and to retain experienced claims professionals, said Mike Baumel, Chief Claims Officer.

Companies should focus on their employees, especially in the wake of the pandemic, said Gary Grose, president, Commercial Specialty, Argo Group, at Joint Industry Forum in New York.

Insurance executives who take time to speak with early career professionals can help groom the next generation of leaders, said Argo Group's Leah Ohodnicki, head of specialty programs, and Allison Kiene, general counsel.

Small companies can stand out and draw fresh talent through a strong diversity and inclusion program, said Aaida Abu Jaber, D&I leader, IGI.

The industry is facing a talent shortage. Esther Klesse, head of International Reinsurance Operations at Liberty Mutual Re, outlines how the company is creating an international talent pool.

Victoria Carter, deputy chair of Lloyd's, shares her secrets to success.