RIMS 2022

As companies adjusted to employees working from home, and the experience of natural catastrophe striking new areas, the insurance industry is rethinking their claims processes, said Dave Chmiel, SVP, National Director of Claims North America, HUB International.

Tasks that used to take days now take minutes, thanks to artificial intelligence and machine learning, said Kimberly George, global head of innovation and product development, Sedgwick.

Risk managers need to continue to review and appraise the insured value of their properties to keep up with changing conditions, said Patrick Collins, managing director at Kroll.

Parametric insurance often supplements traditional insurance, but can also replace it, said Daniel Vetter, head of Americas, Descartes Underwriting.

The talent shortfall facing the insurance industry isn't helped by talk of technology replacing people, said Rohit Verma, CEO, Crawford & Company.

As construction costs continue to rise, as many as 75% of properties may be underinsured, said Lori Flemming, managing director of fixed asset advisory services for Kroll.

Companies that fail to properly manage their diversity, equity and inclusion may face litigation and regulatory risk, said Julia Oltmanns, director of DEI Services for Zurich North America.

For $40 a month, bad actors can use ransomware as a service to attack businesses, said Scott Sayce, global head of cyber for Allianz Global Corporate & Specialty and Allianz Group.

Lloyd's is expecting claims from the Ukraine/Russia war to be an earnings event, not a capital event, said Hank Watkins, regional director of the Americas for Lloyd’s. He spoke with Insider Engage at the RIMS conference in San Francisco.

The overall hard market has exacerbated the cyber insurance market, said Mario Vitale, CEO of Resilience Cyber Insurance Solutions. He spoke with Insider Engage at RIMS 2022 in San Francisco.

The monitors and sensors that changed personal lines are moving to commercial lines, said Mo Tooker, head of middle and large commercial for The Hartford. He spoke with Insider Engage at RIMS 2022 in San Francisco.

Cyber insurers are working to marry risk management with cyber insurance to prevent losses before it happens, said executives at RIMS 2022 in San Francisco.

Jonathan Monks, Sompo International’s EVP and Head of Business Development for North American Insurance, said factors including inflation are driving rate across the market. He spoke with Insider Engage at RIMS 2022 in San Francisco.

The cyber market remains turbulent due to increased claims, said Bob Parisi, head of cyber solutions North America, Munich Re. He spoke with Insider Engage at the RIMS 2022 conference in San Francisco.

As social inflation continues to drive increases in claims severity, juries should know when plaintiffs are backed by third-party litigation funding, said Mike Fallon, president of major accounts, Liberty Mutual Global Risk Solutions. He spoke with Insider Engage at RIMS 2022 in San Francisco.

Mergers & acquisitions reached record levels in 2021, which could result in higher claims for reps & warranties insurers, said Toria Lessman, senior vice president and head of transactional liability for QBE North America. She spoke with Insider Engage at RIMS 2022 in San Francisco.

Insurers now know what the 'minimum' requirements are to make companies safer from cyber attacks, but still face systemic risks, said Dan Trueman, global head of cyber, AXIS Insurance. Trueman spoke with Insider Engage at the RIMS 2022 conference in San Francisco.

From climate change to geopolitical risks to cyber attacks, insurers are trying to navigate unsure ground. Here are the highlights of exclusive Insider Engage interviews with key executives at RIMS 2022 in San Francisco.

It may be impossible to stop cyber attacks altogether, but companies can take steps to become cyber resilient, said David Shluger, vice president, Cyber Risk Engineering, Zurich North America. Shluger spoke with Insider Engage at RIMS 2022 in San Francisco.

The environmental insurance market continues to evolve and grow, said John O'Brien, head of environmental for Ascot Group. He spoke with Insider Engage at the RIMS 2022, conference in San Francisco.