Season 1, Episode 6: Julian James

In this episode, we learn how Julian used his teamwork skills to lead Sompo International’s Global Markets business. He also believes the industry could do a better job at being customer focused.

Julian James is Chief Executive Officer, Global Markets, at Sompo International Commercial P&C Insurance.

Prior to joining Sompo International, Mr. James led the international operations and Managing Agency at Lloyd’s for a global carrier.

Before that, Julian was Chief Executive Officer of a global broker running their International Group and the UK-regulated entity. He served on the Council of Lloyd’s up until January 2019 and is currently a member of the Lloyds’s Market Supervision and Review Committee.

Julian began his career in broking at Sedgwick and Marsh in 1981 before joining Lloyd’s of London in 1997, where he led the market’s international network.

This episode is brought to you in partnership with Emergn. The global digital business firm helps some of the world's most respected businesses develop their most promising ideas into valuable digital products and customer experiences faster. For more information, visit emergn.com.

Insurers can get bogged down using too many, or the wrong sort, of metrics to measure their digital transformation, said Jason Nash, vice president, consulting services, for Emergn, in the video below.

Meg Green, our managing editor, is a former daily newspaper journalist who joined Insider Engage in 2021 after a storied 23-year career with AM Best. Since joining AM Best in 1998, she has covered nearly every facet of the insurance industry - and is still learning every day!

After two decades in print, Meg spent the last decade focusing on video story telling and enjoys speaking to the brightest minds in the industry about the opportunities ahead. Meg was thrilled to join the Insurance Insider family to take the helm of the newly launched Insider Engage - think of it as the multimedia Sunday magazine to the Insider's breaking news.