Artificial Intelligence

Markel's Allison Elzer speaks to Insider Engage about emerging risks and how to deal with them.

By Moe Khosravy, executive vice president of Engineering, Moody’s RMS

The highlights from our recent webinar in partnership with Guidewire on ethical AI and insurance.

The application of AI to insurance may enthuse those looking to cut costs but it’s exercising regulators, alarming consumer advocates and no doubt giving compliance managers sleepless nights.

Data is the lifeblood of insurance, and AI can radically improve the effectiveness of data analysis. Given which, the insurance sector has been surprisingly slow to adopt AI.

The highlights from our recent webinar in partnership with Eigen Technologies on the implications of AI on the insurance industry.

In a world of social, ecological and economic uncertainty today’s insurance businesses face diverse challenges, but remaining relevant to clients might be the greatest risk of all

AI is transforming the insurance industry, affecting claims, fraud detection, underwriting, and more. Insurers must balance AI's potential with data accuracy, ethics, and human expertise.

Over the last few months, it seems everyone has been talking about large language models – or LLMs – and how they are set to revolutionise the way insurance companies operate. But what do these models mean for the insurance industry? And do they really live up to the hype?

Companies globally face a multitude of risks, from the current volatile sociopolitical environment to the increased adoption of artificial intelligence (AI) and issues surrounding environment and social and governance (ESG). This has led to increased demand for insurance coverage from multinationals.

Join Insider Engage, in partnership with Eigen Technologies, for a free webinar, 10:30 am ET/3:30 p.m. BT, May 18

Timely access to information is crucial to making the right decisions on underwriting, claims, and every other aspect of the insurance process. But in an increasingly data-generative, data-retentive world, insurance decision-makers can sometimes find they have, quite literally, more information than they know what to do with.

Insider Engage caught up with two companies at the 2023 edition of Insurtech Insights Europe to discuss how artificial intelligence implementations can enable insurance companies improve efficiency and help them better serve their customers.

Patrick Tannock gives a rundown of the current state of AI and how he sees it changing the insurance industry, both today and in the years to come

Live from Target Markets in Scottsdale AZ, Sandeep Haridas offers his thoughts on the role of the wholesale industry as a connector between retailers and capacity providers.

Perhaps one of the androids on HBO's sci-fi series Westworld said it best when reflecting on the AI technologies that control her fate and freedom: "It's not about who you are. It's about who they'll let you become."

At the Insurtech Insights USA conference in New York, Insider Engage spoke to several companies about what they see as the biggest issues facing the industry — and how insurtechs can help meet those challenges.

With research showing that only 10% of customers trust insurance companies a great deal, a trusted relationship is now becoming a major priority for competitiveness.

How implementing a modern digital claims system can drive efficiencies and competitive advantages for insurers while reinventing the claims experience for end customers.

Paul Mang, chief innovation officer at Guidewire Software, explains how insurers can harness non-traditional forms of data and sophisticated automation to improve outcomes for customers.

Hemant Shah, the co-founder of Archipelago, says working directly with large commercial property risks has given him a new perspective on the insurance industry.