The Institutes' new blockchain app could speed up claims, and its exploration into NFT could transform the industry, said Peter Miller, president and CEO of the Institutes.
As companies adjusted to employees working from home, and the experience of natural catastrophe striking new areas, the insurance industry is rethinking their claims processes, said Dave Chmiel, SVP, National Director of Claims North America, HUB International.
Tasks that used to take days now take minutes, thanks to artificial intelligence and machine learning, said Kimberly George, global head of innovation and product development, Sedgwick.
