Strategy Reputation: Public empathy By Gavin Bradshaw 11 September 2020 Twitter LinkedIn Email Show more sharing options Share Close extra sharing options Twitter LinkedIn Email Copy Link URLCopied! Print Brands that have taken years to build can be undermined in an instant if a company’s reputation is badly handled. Insider Engage discovers the growing importance of empathy to reputation management To unlock this article Register for free Existing Insider Publishing subscriber?Login now